Support

Email support@alderthemes.com with your order ID and a description of the issue — a link or screenshot helps. We reply within one business day, usually faster.

What support covers

Installing and running a template as documented, bugs in the template itself, questions about customization points (config, content collections, design tokens) and licensing questions.

What it doesn't cover

Building your client's project for you, custom feature development, or issues in code you've substantially rewritten — though we'll gladly point you in the right direction. Check theFAQ first; most questions are answered there.